Our Promise to You,
We are sorry that you have experienced this damage to your property. We know that you have the right to choose who you want to work on your property. We want to thank you for calling REE-Construction and we look forward to proving that calling us was the right choice. As we move ahead with your project, we offer the following guarantees as a foundation in our dealings with you:
1) We will always remember that you are our customer. While we work with every insurance company, we don’t work for any insurance company.
2) We will give you an honest appraisal of the damage based upon our experience and knowledge.
3) We will work with your insurer to secure payment of all work completed by us as part of the covered damage.
4) We will not accept any direction from anyone other than you to do anything but put your property back to pre-loss condition, without your approval.
5) We will conduct any emergency and mitigation work with the goal of limiting the size and scope of the damage.
6) We will not undertake any repair that is not covered by your insurer without your prior approval.
7) We will not present you with any charges (other than your deductible) for repair work completed by us as result of the damage that is not paid by your insurer, unless previously approved by you in writing.
We look forward to working with you and plan to put things right in a quick, competent, appropriate and complete manner.
Ron Reese CR, WLS